A note for readers. Please take a minute or two to check through this before sending a message.

If you just want to say hi or tell me something, I'd genuinely love to hear from you. I'll do my best to reply, but that's not always possible.

I don't employ any minions -- not even evil henchmen -- to do my bidding. There's no publisher or secretarial service handling correspondence, or anything else for that matter. It's just me. That means I try to read all mail I receive, but it's become increasingly difficult to answer it all. In the end, I had to make a choice. Mail was taking several hours a day, and that was eating into my writing time. Many -- maybe most -- writers aren't contactable at all, but given the fact that I've chosen to be, my compromise between time and being accessible is to put as much info on this web site as possible, so that anyone asking for information (which accounts for more than half my mail) can get it without needing to write and ask me for it. It's mostly in the FAQs and Writers' Stuff, but there's information on every page as well as in my blog.

So...

1. If you're asking specific questions, please check that your query isn't already covered in the FAQs or in Writers' Stuff before you mail me. If you've asked a question that's already answered, then you're not going to get a response. I apologise for that, but you understand why. If you don't understand something, it's fine to ask, but I can tell the difference between someone who's read the FAQs but simply doesn't understand a specific point, and someone who just hasn't bothered to look at them.

2. I can't help with any school, college, or university projects. Please don't ask, because I really don't enjoy having to say no to students.

3. For legal reasons, I can't look at any ideas or suggestions you have for stories, or give individual advice on writing, or look at outlines, manuscripts, or any other work.

4. I can't help you with Mando'a, either. Sorry.

5. Again, because of workload, I have to limit interview requests to accredited media, and I'd prefer those requests to be routed via the publisher or studio concerned so that their PR people are in the loop.

6. I don't take part in forums. I don't even look at them, so please don't be offended when I don't accept an invitation. I don't do any social media, either -- my Twitter account is just automated links generated by my blog.


Technical stuff: one reason you might not get a reply is because some mail I receive via this contact page doesn't have a properly formatted return e-mail address on it. The software can't identify it and will simply insert my address instead, so I won't have an address to reply to. Snail mail via publishers usually takes months to get forwarded, sometimes over a year, and for all I know some may never reach me at all. If you need to contact me, it's probably not the most efficient route.


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